Terms & Conditions

By using our website, you comply with all our terms and conditions.

Booking Process

Accuracy of Information- We request you to provide accurate and complete information while booking. We clearly state that we don't take responsibility incase of errors and inaccuracies.

Booking Confirmation- The bookings related to any services like flights, trains, rental cars, and cars are subject to availability and also on the confirmation by the respective service provider. Once it is confirmed, you will get the notification by the email containing all the details of your reservation.

Payment - Payment must be made in full at a time there is no procedure of paying it later. Prices are specified and include taxes and fees.

Cancellation and Changes

The cancellation policy completely depends on the type of the booking and the policy of the service provider. It is the responsibility of the customer to review and read our policy minutely to avoid delays. Any changes related to date, time, and passenger details may be subjected to fees and also the availability to the booking. We don't promise the changes facility but we assure you the best assistance from us.

Travel Documents and Insurance

It is your responsibility to have the necessary documents like passport, visa etc required for your journey. By providing inadequate documents to officials resulting in any consequences; we take no responsibility. We recommend purchasing travel insurance from the service providers. This will protect you from unforeseen circumstances like any medical emergencies, or any other problem.

Limitation of Liability

We are the bridge between you and the service providers. We always thrive to provide a smooth booking experience, we do not guarantee the availability and the quality from the travel provider. It is not our liability in the matter of damage and losses.

User Responsibilities

While visiting our website you agree with all the applicable laws, regulations, and policies. It is the user's responsibility to adhere with the truthfulness and provide accurate on time information. Please keep your contact details up to date to maintain the communication between us.

Intellectual Property

All content and materials on our website, including text, graphics, logos, and images, are the intellectual property of viajesseguro.com. It is protected by copyright and other intellectual property laws. You can not sell, republish, or make multiple copies of any of the content of our website. Any unauthorised access to the intellectual property of the website may violate the law and may result in legal consideration.

Amendments and Updates

Any changes related to any policy will be effective immediately, we will notify you of the changes. But in any scenario you will not be notified it is your responsibility to assess and review before booking any services